Last Updated: June 2026

At Ankur Telecom (“Ankur”, “we”, “our”, or “us”), we respect your privacy and are committed to protecting any personal information you provide through our website and services.

1. Information We Collect

When you interact with our website, submit an enquiry, request support, or contact us, we may collect:

• Full Name
• Company / Organisation Name
• Email Address
• Phone Number
• City / Location
• Subject / Service Interest
• Any information provided in your message or enquiry

We may also automatically collect certain technical information including:

• IP Address
• Browser Type
• Device Information
• Website Usage Data
• Pages Visited and Time Spent on the Website

2. How We Use Your Information

We use the information collected to:

• Respond to enquiries and support requests
• Provide quotations and project consultations
• Deliver products and services
• Improve our website and customer experience
• Communicate regarding ongoing projects, maintenance contracts, and service updates
• Comply with legal and regulatory requirements

3. Confidentiality of Information

Information submitted through our website forms is treated as confidential.

We do not sell, rent, trade, or share your personal information with third parties for marketing purposes.

Information may only be shared with trusted service providers or technology partners when necessary to deliver requested services.

4. Cookies and Analytics

Our website may use cookies and analytics tools to:

• Improve website functionality
• Understand visitor behaviour
• Measure website performance
• Enhance user experience

You may disable cookies through your browser settings; however, certain website features may not function correctly.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information against:

• Unauthorized access
• Disclosure
• Alteration
• Loss or misuse

While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed as completely secure.

6. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of external websites. Users are encouraged to review the privacy policies of those websites separately.

7. Data Retention

We retain personal information only for as long as necessary to:

• Fulfil business purposes
• Provide requested services
• Maintain customer records
• Comply with legal obligations

8. Your Rights

You may request:

• Access to your personal information
• Correction of inaccurate information
• Deletion of personal information where legally permitted
• Withdrawal of consent for future communications

9. Changes to This Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

Ankur Telecom
10 Buckingham Court, 113B Ripon Street,
Kolkata – 700016, West Bengal, India.

Email: sales@ankurindia.com
Support: support@ankurindia.com
Phone: +91 90880 78905 / 033-4011-8021